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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I edit or cancel my order?

https://mejulia.com/my-account/orders/

We cannot guarantee that the shipping address can be changed once the order has been placed. There is typically a small window of time when the order is processing to update the address before it ships out.
Please get in touch with our customer support at hello@mejulia.com

How can I track my package?

You can track your order here

I place an order but not received a confirmation email ?

Pease make sure you used the correct email address.
If not, contact us asap to change your email address to update your order and have amazing offers from Mejulia.

Where do we ship?

We ship worldwide; however, shipping restrictions may apply to certain items. International taxes may vary depending on your country’s policies.
Mejulia is not responsible for any duties or taxes incurred.

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